Contact

The EVO team is here to help — reach us by email or messenger. Response time is within 1 business day, and within 2 hours for critical issues.

Technical support

Questions about how the service works, bugs, and connecting notification channels.

support@evo.do

Response time: within 1 business day. Critical incidents — within 2 hours.

Billing and refunds

Questions about invoices, receipts, and refund requests.

support@evo.do

Please include your order number in the subject line. Learn more: refund policy.

Legal and partnership inquiries

Contracts, documents, company details, and partner programs.

support@evo.do

Add "Contract" or "Partnership" to the subject line.

Business hours

The service runs 24/7. Support is available on weekdays, 09:00–21:00 MSK.

Requests submitted on weekends and public holidays are processed on the next business day.